Shipping policy

Shipping and handling will be billed Prior to the shipping point and added to your invoice. Some items may be shipped directly to you from the manufacturer, FOB from that location.

Please note that any orders placed after 2:00 PM EST are not guaranteed to ship out same day. Any orders placed after 4:00 EST, will be processed the following business day. Inventoried items typically ship within 24 hours of receiving the order. Factory direct items typically ship within 2-10 business days from our manufacturer’s stock. Larger shipments may be shipped via LTL or FTL Freight using a scheduled trucking company and customers are encouraged to check each incoming shipment carefully before acknowledging receipt from the carrier.

Unless otherwise requested by a customer, goods will be shipped via carriers of our choice with shipping, handling, insurance, and packaging charges prepaid and added to the invoice. If you prefer to use your own shipping account, please contact customer service. We do not ship C.O.D. In accordance with federal laws, all hazardous and ORM-D materials must be shipped by ground.

If you need expedited delivery, please choose the expedited method option upon checkout. If the item is not in stock at the time the expedited order is placed, a customer support agent will inform you of the status of your order and provide the estimated ship date. At that time you will have the choice of cancelling the order or waiting for the estimated lead time to pass. We will prepay and add shipping and handling charges to your invoice. Please note that all expedited (next day, 2 day and 3 day) shipping methods will be fulfilled and in transit on business days only due to UPS being closed. Packages will not be in transit on weekends or major holidays.

ALL DELIVERED SHIPMENTS THAT ARE SUBSEQUENTLY ABANDONED OR LOST WILL NOT BE ELIGIBLE FOR A REFUND OF THE MERCHANDISE OR THE SHIPPING COSTS INCURRED. If you have any further questions, please contact our customer service department for assistance.